Welcome to Srishthi Vogue, your one-stop destination for exquisite handcrafted artifacts. We are committed to providing you with a seamless shopping experience, including reliable shipping and timely deliveries. Please review our Shipping and Delivery Policy to understand how we process and deliver your orders.
1. Shipping Destinations
We currently ship across Indian locations. Our goal is to bring our handcrafted artifacts to customers. If your location is not listed at checkout, please contact our support team at svarticrafts2024@gmail.com to check for availability.
2. Processing Time
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Orders are processed within 1-3 business days after payment confirmation.
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Customized and made-to-order items may take 7-14 business days to craft before they are shipped.
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Orders are processed from Monday to Saturday, excluding national and public holidays.
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You will receive a confirmation email with tracking details once your order has been dispatched.
3. Shipping Charges
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Domestic Orders (Within India):
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Standard shipping: Free on orders above INR 1,999
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Express shipping charges are 299/-
4. Estimated Delivery Time
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Domestic Orders (India):
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Standard shipping: 8-10 business days
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Express shipping: 4-7 business days
Delivery times may vary based on location, customs clearance, and unforeseen circumstances like weather conditions or courier delays.
5. Order Tracking
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Once your order has been shipped, you will receive an email and/or SMS with the tracking number and courier details.
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You can track your order by visiting the courier partner’s website and entering the tracking number provided.
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If you do not receive tracking details within 3 days of placing your order, please contact us at svarticrafts2024@gmail.com
6. Undelivered or Lost Packages
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In case a package is undelivered due to an incorrect address, failed delivery attempts, or refusal by the recipient, the order will be returned to us.
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A reshipping fee will apply if the customer requests re-delivery.
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If the package is lost or misplaced by the courier, we will either provide a full refund or send a replacement after verification with the courier company.
7. Damaged or Defective Items
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If your order arrives damaged, defective, or incorrect, please email us at svarticrafts2024@gmail.com within 48 hours of delivery with clear images of the damaged product and packaging.
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We will assess the issue and provide a replacement or refund based on the situation.
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Products must be returned in unused condition with original packaging for a replacement/refund to be processed.
8. Returns and Exchanges
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We accept returns only for damaged or defective items.
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Due to the handcrafted nature of our products, slight variations in color, design, or finish are not considered defects.
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Refunds will be processed once the returned item is received and inspected.
9. Holiday and Festive Season Shipping
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During peak seasons, such as Diwali, Christmas, and major sales, processing and delivery times may be longer.
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We recommend placing orders well in advance to ensure timely delivery.
10. Contact Us
For any queries related to shipping and delivery, please reach out to us at:
📧 Email: support@srishthivogue.store
📞 Phone: +91-8008368282
Thank you for shopping with Srishthi Vogue! We appreciate your support in promoting handcrafted imported artifacts.
